Main Terms

At DirectOffers, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, protect or otherwise handle your Personal Information when you use our website, applications and services. By accessing or using DirectOffers, you agree to the terms outlined in this Privacy Policy.

This Privacy Policy applies to DirectOffers and its services, hereafter referred to collectively as "DirectOffers" or "we" or "our".

Information We Collect

Personal Information

"Personal Information" is any information about an identifiable individual. We may collect Personal Information such as your name, email address, phone number, and postal address when you register for an account, request information, use our services, or interact with our website or applications.

Usage Information

We automatically collect certain information about your use of DirectOffers, including your IP address, device information, browser type, and browsing history in order to deliver the most personalized experience possible.

Identity Verification Information

For compliance with Canadian regulations (FINTRAC) and to prevent fraud, we collect identity verification information including government-issued identification documents and selfie photos. This information is securely stored and used solely for identity verification purposes.

How We Use Your Information

To Provide and Improve Services

We use your information to provide, maintain, and improve our services, as well as to personalize your experience and respond to your inquiries. This includes notifying you of service updates and changes, training and improving our AI systems, and facilitating the creation and submission of real estate offers.

Real Estate Transactions

When you submit an offer through DirectOffers, certain information will be shared with listing agents, sellers, and other parties involved in the real estate transaction as necessary to complete the transaction.

Data Security

Please note that sharing your Personal Information with us does have certain risks including risk of unauthorized disclosure of Personal Information, identity theft, and fraud. As such, we implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@directoffers.ca.